What we do

Comprehensive Support Services

• Profile Matching: Advanced search and filter options to help you find the perfect match based on preferences, skills, and expectations.
• Guidance and Resources: Extensive resources, including country guides, wiki and blog articles, and FAQs, to help you understand the Au Pair program, participant requirements, and best practices.
• Customer Support: Dedicated customer service to answer your questions and provide assistance whenever needed.

How to use AuPair.com

For Au Pairs

1. Create an account for free: Register on our platform and create a comprehensive profile showcasing your skills, experience, and the type of family you’re looking for.
2. Search for the perfect Host Family: Use our advanced search filters to browse through Host Families' profiles. Go to your dashboard, and click on “Matching Families”. Here you can see all the families that meet your search criteria. Visit their profiles and click on the star icon to add your favorites to your hotlist.
3. Initiate contact: Send a free standard message to the families you would like to start communicating with. Family can accept or decline your contact requests. Premium families will be able to send you a personalized message and you will be able to have a conversation on the platform.
4. Be an active member: To be able to find a family you should engage in several conversations. This way, you will be able to connect with potential Host Families and decide which one fits your needs and expectations. If you don't want a family to be able to visit your profile and contact you, you can use the block icon on their profile. In case a family sends you inappropriate messages or if you have problems with them, click on the exclamation mark on their profile to “report abuse” and explain what happened. 
5. Make your own research: Make sure to read all the information available on AuPair.com about your host country. Click here to check out specific information about the most popular Au Pair destination. To get detailed information about the visa regulations in your host country, get in touch with the relevant authorities. Browse our Wiki section and our Blog to learn more about the Au Pair program and read important advice to keep in mind for a successful stay.
6. Conduct interviews: After talking on the website, you can take the conversation to other platforms and meet the families via video calls. Click here to prepare and access our list of suggested questions to ask during the interview. We advise you to meet your Host Family AT LEAST 3 times in a video call before making any decision. This way, you will be able to understand if they are the right fit for you, and will have a chance to discuss all the contract details thoroughly. 
7. Sign the Au Pair contract: Once you and your Host Family discuss all the details of your stay, make sure to customize the Au Pair contract, which you can download for free here, and sign it before the beginning of your stay.

For Host Families

1. Create an account for free: Sign up and create a detailed profile describing your family, outlining your expectations, and what you can offer to an Au Pair.
2. Search for Au Pairs: Use our advanced search filters to browse through Au Pair profiles based on criteria such as language skills, availability, and experience. Go to your dashboard, and click on “Matching Applicants”. Here you can see all the candidates that meet your search criteria. Visit their profiles and click on the star icon to add your favorite ones to your hotlist.
3. Become a Premium Member: As a Premium Member, you will be able to send personalized messages and communicate on the platform with every applicant. Additionally, you will be able to download a premium contract and the Host Family handbook. Click here to learn more. 
4. Be an active member: To be able to find a suitable candidate for your family, you should be an active member and contact at least 10 candidates each day. Candidates with high language skills and previous experience in childcare receive a very high number of contact requests from families from all over the world. Before sending out your request, make sure to check the answer rate and the last login of the candidate. This way, you will avoid contacting non-active users. If you don’t want a candidate to be able to visit your profile and contact you, you can use the block icon on their profile. In case a candidate sends you inappropriate messages or if you have problems with them, click on the exclamation mark on their profile to “report abuse” and explain what happened. 
5. Make your own research: Make sure to read all the information available on AuPair.com about hosting an Au Pair. Click here to check out specific information about the regulations in your country. To get detailed information about the visa regulations in your host country, get in touch with the relevant authorities. Browse our Wiki section and our Blog to learn more about the Au Pair program and read important advice to keep in mind for a successful stay.
6. Conduct interviews: After talking on the website, you can take the conversation to other platforms and meet the candidates via video calls. Click here to prepare and access our list of suggested questions to ask during the interview. We advise you to meet your Au Pair AT LEAST 3 times in a video call before making any decision. This way, you will be able to understand if they are the right fit for you and discuss in detail every point of the contract. 
7. Sign the Au Pair contract: Once you and your Au Pair discuss all the details of your stay, make sure to customize the Au Pair contract, which you can download for free here, and sign it before the beginning of your stay.

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